Privacy Policy

Last updated: February 7, 2026

1. Introduction

ZAISTECH LLC ("we," "us," or "our") operates TourPlan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, and profile information when you create an account
Trip Data: Destinations, dates, preferences, and itinerary details you provide
Payment Information: Billing details processed securely through Stripe (we never store card numbers)
Communications: Messages you send to us through contact forms or support

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, and interaction patterns
Device Information: Browser type, operating system, and device identifiers
Log Data: IP address, access times, and referring URLs
Cookies: Session and preference cookies (see Section 7)

3. How We Use Your Information

We use your information to:

Provide and improve our Service
Generate personalized travel recommendations using AI
Process payments and manage subscriptions
Send service-related communications
Respond to your inquiries and support requests
Analyze usage patterns to improve user experience
Detect and prevent fraud or abuse
Comply with legal obligations

4. Information Sharing

We may share your information with:

Service Providers: Third parties that help us operate our Service (e.g., Stripe for payments, Supabase for data storage)
AI Services: OpenAI for generating travel recommendations (trip preferences only, no personal identifiers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption:

Database: Supabase with enterprise-grade security
Payments: Processed by Stripe (PCI-DSS compliant)
Transmission: All data encrypted via TLS/SSL
Access: Role-based access controls for our team

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and associated data
Export your trip data in a portable format
Opt out of marketing communications
Restrict processing of your data

To exercise these rights, contact us at info@tourplan.io.

7. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your session and keep you logged in
Remember your preferences (currency, theme)
Analyze how our Service is used
Improve our Service based on usage patterns

Managing Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect some features of our Service.

8. Third-Party Links

Our Service may contain links to third-party websites (e.g., hotels, restaurants, Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers, including:

Standard Contractual Clauses
Privacy Shield frameworks where applicable
Adequacy decisions by relevant authorities

11. Data Retention

We retain your personal data for as long as:

Your account is active
Needed to provide you with our Service
Required for legal, accounting, or reporting purposes

If you delete your account, we will delete your personal data within 30 days, except where we need to retain it for legal purposes.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via:

Email to your registered address
A notice on our Service
Updated "Last updated" date at the top

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

ZAISTECH LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Email: info@tourplan.io